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Head of Portfolio - Leeds City Centre

  • Location: West Yorkshire
  • Salary: £70000 - £75000 per annum
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

Overview

We are looking for an experiened Head of Portfolio who will be instrumental in supporting a large portfolio of projects within one of the regions largest IT and Software businesses. This role requires a strong, commercially aware and dynamic individual with a proven background within a Portfolio level role. The individual will be responsible for managing a complex portfolio of programmes to agreed time, cost and quality standards across a multi-client estate. The individual must have a demonstrable ability to work across all levels of stakeholders and third parties within an enterprise level commercial environment.

Accountable for:

· Design, initiation and leading larger scale and complex programmes to achieve defined business outcomes, e.g. Divisional Target Operating Models (TOM)

· Planning across all stages of the programme lifecycle and obtaining appropriate levels of sign-off

· Determining programme budget, gaining approval to proceed and managing the programme to the budget

· Ensuring projects are delivered to agreed time, cost, quality objectives

· Execution of project plans, monitoring progress and taking all necessary actions and escalations where appropriate

· Management of projects through the required stage gates and adherence to frameworks and governance

· Control of scope; raising and gaining approval of changes to scope

· Reporting progress at agreed intervals to the required governance framework

· Engaging and communicating effectively with key business and client stakeholders

· Ability to apply an appropriate level of challenge to ensure positive outcome

· Risk identification, documentation and impact assessment, including action mitigation

· Issue and dependency management with appropriate stakeholder communication

· Provision of accurate project and financial status updates

· Support the recruitment and selection of Project Managers and Senior Project Managers

· Coaching and developing team members and wider project services community

· Working in accordance with Capita group policies, client and regulatory requirements and operational frameworks

· Role modelling the Capita values

Skills & experience

Essential

· Demonstrable experience of driving and delivering large, complex business change programmes and capital investment programmes within a matrix environment

· Well developed communication and relationship management skills, honed during the delivery of numerous complex and challenging projects

· To lead by example; being visible and accessible; setting the tone and pace for the programme by clearly communicating programme goals and success criteria; clearly specifying required outcomes

· Line management experience of project managers including objective setting and performance management

· Ability to prioritise and multi task in a fast paced working environment with excellent organisational skills

· Strong influencing skills and an ability to apply an appropriate level of challenge to senior stakeholders

· Encourages development of others through knowledge sharing to negate the risk of key man dependencies

· A team player; is a positive contributor to team; takes pride in helping the team to deliver

· Ability to demonstrate strong customer focus and communicate in business language

· Experience of working with business customers and technical delivery resources (including third party suppliers) to deliver change and/or transformation projects

Desirable

· PRINCE 2 Practitioner or industry standard equivalent qualification

· Experience working within an outsourcing environment

· Experience working within a contact centre environment

· Knowledge of Waterfall, Agile, Prince 2 and ITIL principles

IT/Technology experience

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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