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Forecasting & Planning Analyst

  • Location: Scotland
  • Salary: £27000.00 - £32000.00 per annum
  • Job type: Permanent
  • Sector: Projects, Programmes & Change

An internationally renowned business is now recruiting for a skilled Forecasting & Planning Analyst for their office based in Craigforth, Stirling. This is a chance for you to continue your career path within a company that offers true progression opportunities and one that is dedicated to your continuous professional development. You will also be an integral part of an ever growing and highly successful Planning & MI team.

Your responsibilities will include;

  • Support the team in the production of short, medium and long-term plans for front and back office Operations focusing on both supply and demand drivers
  • Analysing all supply and demand components using appropriate forecasting methodologies, techniques and tools, providing insightful analysis and making and tracking recommendations
  • Carrying out detailed root cause analysis to improve planning accuracy and put measures in place to improve
  • Identifying and highlighting performance/service risks to Operations and provide timely and actionable recommendations
  • Ensure planning processes adhere to the company's best practice Operations Management Framework (OMF) and share best practice across the planning community.

Your skills and experience;

  • Excellent understanding of forecasting methodologies and resource planning methodologies for front office and back office
  • Previous experience of planning & forecasting in a Contact Centre environment
  • Ability to disseminate large amounts of information, shape into detailed plans and provide insightful commentary and recommendations
  • Committed team player with the ability to coach and develop others and promote teamwork across the planning community
  • Advanced Excel skills and working experience with SQL

You can expect to receive a basic salary of £27,000-£32,000 dependent on your level of experience and will be eligible for an extensive company benefit package which includes options of; Private Healthcare, Dental care, Life Insurance, Childcare vouchers and much more.

If you feel that you have the necessary level of experience and would like to be considered for the role, please send your CV to Adam Dolan at Capita IT Resourcing now by clicking the apply button below.

***PLEASE NOTE: This is an urgent requirement and so interviews can take place immediately for suitable candidates***

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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