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Field Support Engineer - Desktop/EUC

  • Location: West Midlands
  • Salary: £225 - £250 per day
  • Job type: Contract
  • Sector: IT & Information Security

Field Support Engineer - Desktop/EUC - £225 - £250 Per Day - 6 Month Contract - ASAP - National

I am currently on the hunt for an IT Field Engineer for a leading client of mine. The main responsibilities of the role are to provide effective onsite and remote technical support for windows 7 - windows 10 upgrades, to their globally recognised customers as well as basic network/server troubleshooting and administration.

Responsibilities:

  • Image and/or rebuild PCs/Laptops with Windows 10 gold build plus localised applications. Perform asset inventories.
  • Install and move equipment.
  • Backup and restore user data and settings and system administration activities.
  • Interact with application software and OS to troubleshoot, diagnose and resolve unique problems. Take ownership of these issues and work through them to resolution, identifying and resolving all technical issues related to the refresh and maintaining a log.
  • Provide infrastructure administration functions, including Active Directory. Ensure requirements are met within service targets.

Key Skills:

  • Microsoft Windows Server 2008 and beyond.
  • Microsoft Windows 7 and other windows operating systems, including Active directory, PC and Printer hardware and desktop imaging applications.
  • McAfee, SystmOne, DocMan, MJog, Cardio 150, Digital dictation, other bespoke software solutions as used by GP practices.
  • Experience of working in a Windows 10 migration environment, including design, implementation and planning.
  • Experience of team working and working in a remote environment, lone working and travel.
  • Broad ICT technical knowledge: MCP qualifications desirable. Experience of MDT, SCCM, Active Directory, Cisco, Windows 7 & 10, Microsoft Office 2010 onwards, Sophos, AEM, TCP/IP, Lan, Wifi.
  • Good written English skills, very good English language skills, able to engage with stakeholders confidently.

Field Support Engineer - Desktop/EUC - £225 - £250 Per Day - 6 Month Contract - ASAP - National

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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