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Desktop Support Engineer - 2nd Line

  • Location: South East
  • Salary: £150 - £160 per day
  • Job type: Contract
  • Sector: Cloud & Infrastructure
This vacancy has now expired.

2 x Desktop Support Technicians Needed (2nd Line)

6 weeks Contract - High Wycombe
Immediate Start
£150 - £160 per day

To provide second line support to staff and students for end user hardware (e.g. desktops, laptops and peripherals), system operating software (e.g. Windows and Mac) and their connection to the network, diagnosing and resolving incidents in response to logged incidents and requests.

To provide upgrade, installation, replacement and repair services for University equipment (including PCs, Macs, Mobile Data Devices and MFDs), working alongside the Service Desk and project teams on all sites.

To take ownership of issues by carrying out problem analysis to identify underlying issues in accordance with the Problem Management Process and to implement temporary or permanent fixes with the aim of restoring service as soon as possible, escalating incidents to other support teams where necessary.

If you're interested in this position then submit an up to date CV via the link

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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