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Desktop Support and Compliance Officer

  • Location: South East
  • Salary: £20000 - £32000 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

Desktop Support Engineer needed to join one of the leading retail specialists and customer retargeting businesses in the Thames Valley area.

As the Desktop Support Engineer, you will be focused on desktop support to all members of the business in the UK and abroad.

This position will follow SOC 2 security policy and will need the individual to ensure that the business is adhering to this and ensure data protection regulations (GDPR) are being followed.

Along with the compliance side of things you will be expected to provide 1st and 2nd line technical support desk-side via email or phone. Log, update and manage all support requests and advise on best practice.

Required skills:

  • IT Experience with proven technical support
  • Solid working experience of desktop environment Windows 7, 8, 10 and MacOS
  • Advanced MS software support
  • Excellent customer service focus

University degree in Computer related field would be desirable and having worked commercially as a desktop support engineer for 3 years.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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