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Customer Service Executive

  • Location: Hampshire
  • Salary: £17000 - £20000 per annum + Pension,
  • Job type: Permanent
  • Sector: Development
This vacancy has now expired.

Customer Service Executive - £18k-£20k + Benefits

An amazing opportunity to join an award winning organisation has risen in Romsey. Due to continued growth and expansion this opportunity is very sort after & are looking for a Customer Service Advisor to join their successful team.
This organisation have offices based in Hampshire and Scotland & manufacture, install and maintain business telecommunication solutions for their customers throughout the UK

Key Tasks & Responsibilities:

You will be the first line of contact for businesses that depend on their services.
You will always look to go above and beyond to help them while also being able to identify other ways the client can help their business with additional products or service
You will receive full training & full autonomy over your full career.

Key Responsibilities:

  • Answering calls and logging customer queries.
  • Informing customers of updates and answering queries via telephone and email.
  • Provide outstanding customer service by ensuring that all requests are handled efficiently through to completion, whilst keeping the customer informed throughout the entire process.


The ideal candidate must be;

  • Outgoing and upbeat.
  • Have the ability to work on your own and part of a team
  • Enthusiastic, engaging & proactive.
  • Motivated to work in a social, fast paced and fun environment.
  • Willing to go the extra mile,
  • Computer literate in Microsoft applications
  • Previous work experience in a similar role would be beneficial
  • Confident when speaking over the phone
  • Excellent written and oral communication skills


Paying a competitive salary between £17,000-£20,000 (dependent on experience) - with career progression opportunities as the business grows.

This is a genuinely outstanding role with an organisation committed to creating and developing an excellent work environment whilst also offering a competitive salary.
If you are keen to find out more please get in touch today on 0118 467 7355 or jon.laugharne@capita.com

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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