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Credit Controller

  • Location: North Yorkshire
  • Salary: £20000 - £21800 per annum
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

Credit controller required by our leading IT Services client in York. You will be responsible for resolving query customer issues which are preventing the payment of debt in a timely manner. Maintaining Company DSO and ageing debt at acceptable levels.

This is an initial 3 months fixed term contract paying a pro-rate salary


The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.

  • Investigate and resolve internal and external customer queries in a timely and professional manner
  • To maintain an audit trail of credit control activities and collection history by regular maintenance of the Credit Control report to enable accurate, timely and realistic cash forecasting
  • To assist with the accurate and detailed analysis of collections to ensure cash flow forecasting is timely, effective and realistic. This includes the daily maintenance of the Credit Control report forecasting model, entering accurate forecast dates and confirming future forecasted figures
  • Assess new account applications and apply terms of trading and risk category indicators based on customer knowledge, sector type, and credit rating
  • Weekly production of credit notes through the returns system
  • Investigate unidentified cash, keeping levels to a minimum
  • Daily production of invoices through the company invoicing engine
  • Maintenance of the team's e-archives, including the daily scanning and filing of customer remittance advices
  • Prepare requests for credit notes in line with agreed procedures
  • Maintain accurate and up-to-date customer information within internal systems including (but not exclusively), contact details and invoicing and statement addresses
  • Assist with month end "cut-off" procedures and the achievement of the associated deadlines as requested by the Financial Operations Manager

Skills and experience required:

  • Previous experience in credit control
  • Broad understanding of company procedures
  • Understanding of the following sales ledger procedures:
    • Credit management of allocated accounts via telephone, letter and email
    • Cash flow forecasting
    • Aged debt resolution
    • Query resolution
    • Credit vetting
    • Data cleansing
  • Cash posting
  • Month-end reporting

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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