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Content Designer - Newcastle

  • Location: North West
  • Salary: £280 - £300 per day
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

Role: Content Designer

Location: Newcastle

Duration: 3-6 Months

Day Rate: £300 per day

Content Design / GDS / Markdown / Picture Sourcing

My client is a leading technology driven organisation that provides an unrivalled service to over 50 million individuals. Due to growth, they now require a Content Designer to assist with the delivery of a large transformation programme.

You will be responsible for writing the content that will help users understand how to manage their tax affairs through digital services. You will work with interaction designers, user researchers, developers, and policy and legal teams to help us create compelling digital services.

Responsibilities:

  • Writing, editing and publishing high-quality content that meets user needs and creates outstanding digital services that users prefer to use
  • Communicating credibly with a wide range of people
  • Making sure customer journeys are the best they can be
  • Managing relationships with SMEs to make sure content is accurate
  • Accountable for choosing the best format for displaying information to the user
  • Monitoring the performance of content and tools and work with both the Product Manager and a multi-disciplinary team to understand user behaviours and feedback
  • Identifying ways to improve the content and to iteratively improve the product
  • Working in an agile environment with rapidly changing deadlines, workloads and goals and collaborating with others as part of an agile team

Skills/Experience:

  • Must have GDS experience
  • Extensive experience writing for the web - with proven ability to create content that is accessible and usable
  • Exceptional skills in convincing people that user needs and a usable approach is the only way to present information
  • Proven experience in using metrics and user feedback to define/refine content
  • Experience working within a web application development environment
  • Proficient in writing Markdown, Picture Sourcing and editing
  • Choosing the best format for displaying information to the user

For further information please apply with your CV in MS Word Format.

Content Design / GDS / Markdown / Picture Sourcing

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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