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Content Designer

  • Location: Derbyshire
  • Salary: £400 - £425 per day
  • Job type: Contract
  • Sector: Development
This vacancy has now expired.

Content Designer - 6 Month Contract - Newcastle - £400 - £425 Per Day

My client is currently undergoing a major digital transformation programme - enabling customers to do more online and in real time, wherever they are.

You will be responsible for writing the content that will help users understand how to manage their tax affairs through digital services. You will work with interaction designers, user researchers, developers, and policy and legal teams to help us create compelling digital services.

As a content designer you will be responsible for:

  • writing, editing and publishing high-quality content that meets user needs and creates outstanding digital services that users prefer to use
  • communicating credibly with a wide range of people
  • making sure customer journeys are the best they can be
  • managing relationships with subject matter experts to make sure content is accurate
  • accountable for choosing the best format for displaying information to the user
  • making sure appropriate policy and legal checking within other parts of government happens, and that content is published quickly and efficiently
  • monitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback
  • identifying ways to improve the content and to iteratively improve the product
  • at ease working in an agile environment with rapidly changing deadlines, workloads and goals and collaborating with others as part of an agile team

Skills and experience:

  • extensive experience of writing for the web, with proven ability to create content that is accessible and usable
  • must have GDS experience
  • exceptional skills in convincing people that user needs and a usable approach is the only way to present information
  • proven experience in using metrics and user feedback to define/refine content
  • proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing
  • experience in choosing the best format for displaying information to the user

Content Designer - 6 Month Contract - Newcastle - £400 - £425 Per Day

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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