Accessability Links

Client support- Finance software

  • Location: London
  • Salary: £18000 - £20000 per annum + plus benefits
  • Job type: Permanent
  • Sector: Development

Client support within finance software


  • Ensuring a positive client/customer experience is maintained
  • Handle incoming requests at all levels and communicate this to the relevant people
  • Document all activity from clients and follow up with ongoing requests
  • Capture client information and problem-solving process such as decisions made, actions involved and final resolution
  • Co-ordinate with development teams to ensure communication is flowing and the correct solutions are solved
  • Keep up to date with the product and market trends within the industry in order to give good insight and support
  • Element of sales and business development with new and existing clients
  • Mentor and train where needed


  • Must have excellent communication skills
  • Competent in all MS applications
  • Experience and understanding of finance software services (Sage, IRIS, XERO)- Please do not apply if you do not have this
  • Any sales experience is an advantage

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

Start your search again

Similar jobs
Haskell Developer (Haskell, Scala, AWS)
London £60000 - £85000 per annum + Bonus + Benefits
JavaScript Developer
City of London, London £400 - £450 per day
Back to Top