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Change & Implementation Manager

  • Location: Cheshire
  • Salary: £50000 - £65000 per annum + Car Allowance
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

My leading Cheshire based client are looking for a Change and Implementation Manager to join their established team. As a Change & Implementation Manager you will migrate releases successfully from the Programme into live operations, through their migration process. The role will also involve the identification and management of solution requirements to optimise Operations. The Operational Change and Implementation (OCI) team acts as a conduit for major change into my client's live operations. Migration of releases from their Programme team into live operations falls within the remit of this team.

What you will do:

  • Release management
    • Successful stewardship of specified releases through the migration process into live operations
    • Work closely with release, design and delivery teams to:
      • Ensure appropriate consideration of operational priorities and constraints (with regard to specific releases) at each stage of the project and Programme lifecycle
      • Ensure that services and their underlying systems and data are ready to be migrated into the live environment
      • Map release outputs to live services in order to assess their operational impact
    • Work closely with the Operations team and Service Providers (SPs) to ensure that they are ready to accept and support the capabilities provided in specified releases
    • Work with the Industry and Communications teams to ensure industry is kept informed appropriately of changes to my clients services
    • Develop and maintain clear, detailed plans and risk, issue and action logs for the migration of specified releases
    • Interact with relevant users, suppliers and third parties to ensure that deliverables and milestones are achieved throughout the operational readiness process
    • Manage the creation, maintenance, configuration control and appropriate storage of migration collateral, in accordance with internal governance procedures
    • Manage SPs to deliver against agreed operational readiness criteria
    • Manage and collate the supporting documents for the Operational Readiness Reviews.
    • Prepare and present papers to the Operations Acceptance Board (OAB), supported where necessary; ensuring that appropriate processes have been followed, all required checks have been made and relevant approvals obtained
    • Act as the Operations representative to the relevant Release Boards and other boards as necessary, to ensure appropriate consideration of operational priorities and constraints at each stage of the project and Programme lifecycle.

  • Operational requirements management
    • Work with the Operations team, SPs, Industry team and others to identify, capture and present solution requirements to optimise Operations.
    • Work with SMEs to ensure agreed operational requirements are incorporated appropriately into solution designs and governance arrangements. Interface with the programme delivery teams to ensure a smooth transition into live operations.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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