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Case Handler

  • Location: Lancashire
  • Salary: Up to £150 per day
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

A leading organisation are looking for Case Handlers to join their existing team in Blackburn. Under the direction of a team leader, you as a Case Handler will be responsible for delivering high quality administrative support and taking ownership of ongoing cases.

This Case Handler role is a contract position that will initially be 3 months but there is significant chance for extension from there. You will receive £150 per day for your services.


What you as a Case Handler will do:

  • Provide excellent service to our NHS colleagues in administering a variety of work across the business
  • Ensure compliance with applicable policies, standards and legislation as directed by Team Leaders and Managers
  • Delivery of a friendly and efficient customer service in addition to the accurate and up to date of relevant paperwork, taking full ownership of the cases
  • Support the wider operations team in the delivery of services to achieve business requirements and assure customer satisfaction
  • Provide information, advice and updates to professional agencies
  • Provide a high degree of quality and achieve accuracy benchmarks in everything you do

Your experience will include:

  • Strong experience using Microsoft Excel
  • Administration/data entry processing experience
  • Excellent standard of customer interaction and verbal communication skills
  • Positive, upbeat and task oriented when carrying out the activities
  • Willing to go the extra mile to ensure customer satisfaction and operational SLAs are met

Please apply through the link for immediate consideration.

***PLEASE NOTE: This is an IMMEDIATE requirement and so hires for suitable Case Handler candidates can be done immediately***

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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