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Business Analyst - Leeds City Centre

  • Location: West Yorkshire
  • Salary: £35000.00 - £40000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.


This role requires a strong, well rounded and dynamic individual with proven Business Analysis capabilities. The individual must have a demonstrable ability to work across all levels of stakeholders within a commercial environment. Reporting to either a Senior Project Manager or Programme Manager within a Project Services environment, this role delivers business analysis elements of change and IT projects to agreed cost, time and quality standards.

Accountable for:

· Providing analysis and support in the sales, bid and early life activity, providing accurate estimates for work required

· Engaging with business subject matter experts to understand current business processes and/or transitional and future requirements

· Planning/Facilitation/delivery of workshops from initial problem statements, requirements and data gathering through to implementation planning and delivery support

· Analysing business issues and needs by using the appropriate business analysis methodologies, tools and techniques to elicit the real business need behind problem statements and high-level requirements

· Shaping, prioritising and defining the business requirements to provide best fit with system(s) functionality and delivery capability

· Producing high/detailed level requirements and equivalent high/detailed level business solution design documentation and risk analysis to ensure completeness and coherence

· Analysing, documenting and supporting the realisation and sustainability of the associated financial and non-financial benefits and service commitments

· Applying an appropriate level of challenge to ensure positive outcomes

· Reviewing and sign off to implementation plans, test approach, plans, criteria and results to ensure traceability to business requirements through solution design to sign off

· Proactively identifying potential improvements as part of a wider Business Analysis competency and consultancy, working closely with the wider project team

· Providing an interface between the business areas and IT and change project team throughout the life cycle of the project, adapting approach to suit working environment

· Adherence to PMO Methodology and Governance standards, working in accordance with Capita Group policies, Client and Regulatory/mandatory requirements and operational frameworks

· Strong sense of self achievement, taking accountability for self-development within the role

· Role modelling the Capita values

Skills & experience


· An appetite to delight our internal and external customer in all interactions

· Proven background as a Business Analyst with experience of using structured methodologies and techniques and the ability to apply the most appropriate techniques to a project

· Strong facilitation, communication, listening, coaching and presentation skills, with experience of running results driven workshops

· Ability to work at a conceptual level where business objectives and requirements may not be well defined

· Build effective and productive stakeholder relationships both internally at all levels and with 3rd parties, demonstrating strong influencing skills

· Excellent analytical and numerical reasoning skills, and excellent verbal and written skills

· Good problem-solving skills, methodical, with the ability to deliver to tight deadlines, with a keen eye to detail and accuracy

· The ability to deliver clear and concise information, including complex subject matter with confidence, and in a manner that aids understanding for the audience

· Flexible with an ability to prioritise and multi task in a challenging working environment, good organisational skills

· Team player who makes a positive contribution to the team and takes pride in helping the team to deliver


· Experience of working with the business and technical delivery resources (including 3rd party suppliers)

· Awareness of system analysis techniques

· Experience working within an outsourcing environment

· Experience of working within a project services/IT environment delivering change and/or transformation projects

· Microsoft packages

· Relevant ISEB/BCS qualifications or equivalent

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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