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Business Analyst

  • Location: West Midlands
  • Salary: £30000 - £40000.00 per annum
  • Job type: Permanent
  • Sector: Digital & e-commerce, Projects, Programmes & Change
This vacancy has now expired.

Business Analyst


Competitive Salary - Dependent on Experience

An opportunity has arisen for an experienced Business Analyst to join this growing division of the UK's leading provider of business process management and integrated professional support service solutions - with the chance to work on high-profile projects during an exciting phase of business transformation.

Capita are the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India. Capita has created a rewarding environment where staff are inspired and motivated to adopt and deliver new ways of working, transforming and delivering services for our clients. Working for Capita will give you the opportunity to work for a FTSE 250 company with a diverse range of customers. We are always striving to immerse ourselves in the latest technologies and this is where the role will come in.

Coming into a division forming a partnership with public sector clients, you will be working either directly with the Customer Experience Team, or as part of a wider transformation team, to work on digital enhancement projects aimed at improving customer experiences. You will ideally have a background in working on digital business process projects and will be experienced in analysis and design of business process re-engineering. A solid knowledge of Agile and Lean principles is preferred and you will be responsible for mapping the customer journey across all channels to increase customer value and drive channel shift and digital delivery.

This Business Analyst role will be based in the organisation's Coventry office - with occasional travel required to London - and comes with a competitive salary and generous benefits package.

This is an urgent requirement and interviews can be arranged at short notice. Apply now with a copy of your latest CV, or for more information please call Mark Goode on 07592 119 142.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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