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Business Analyst

  • Location: Central
  • Salary: £30000.00 - £35000.00 per annum
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

My client, one of the UK's leading providers of technology enabled business services, are looking for a proactive Business Analyst to join their Edinburgh based team. The ideal applicant will have some Business Analysis experience and be familiar with BA tools and techniques, process mapping, and change control. My client provides BPO HR, Pension & Benefits services to the public & private sector. They have a service centre in Edinburgh where they provide services specifically to financial services clients across the UK.

Working out of their bright and modern Edinburgh office, you will sit within a small projects team that has responsibility for assessing and fulfilling change request. These requests can range from small to large projects across the HR/Pensions & Benefits range of processes.

Typical responsibilities will include:

  • Support senior analysts to assess change requests to the contracted scope of processes
  • Once requirements are confirmed, support our senior analysts in implementing the required changes in the context of agreed budget and project plan
  • Own and manage the Master Process List (process catalogue) providing updates as part of our monthly cycle
  • Manage and oversee SharePoint content changes for the HRSC, liaising with the Procedure Writer to ensure completion to required standards both for the Master Process List and the processes themselves
  • Provide support to the change management process including liaison with external partners to ensure all contractual process documentation is maintained and revised as necessary.
  • Work closely with the Operational Teams to gather requirements and either undertake, or support the Procedure Writer in documenting the change.
  • Provide a level of project management to co-ordinate the change where scope dictates

This is a great opportunity to join the fastest growing provider of HR Solutions in the UK. They have built a reputation for meeting the HR service needs of their clients by listening to the challenges they face and working in partnership with them to create approaches that suit their businesses, their cultures and their people. My client works collaboratively to create insight and feedback and together they optimise HR functions to get the best out of people.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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