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Application Support Manager

  • Location: West Midlands
  • Salary: £60000 - £70000 per annum
  • Job type: Permanent
  • Sector: Enterprise Applications
This vacancy has now expired.

Application Support Manager

£70,000 max

West Midlands

Immediate Start

Application Support Manager

My client is currently recruiting for an Application Support Manager on a permanent basis in the Midlands. The Application Support Manager will work closely with key stakeholders to ensure a consistent approach and management of ITIL Service Management functions & processes across multiple product areas by supporting critical applications.

Application Support Manager Responsibilities:

  • Investigation of long standing issues on the Problem Backlog.
  • Support Service Management and business stakeholders in addressing live service issues.
  • Participate in all activities related to the operations of the company's production applications related to a number of related product areas.
  • Incident Management, Problem Management, Change Management, Management, Service / Application Introduction, Application Continuity Management, Availability Management, Capacity Management, Application / Service Level Management, Demand Management, Continuous Application Improvement Planning
  • Support the planning and deployment of Product changes for each application release.
  • Contribute service improvement ideas for products within scope

Application Support Manager Essential experience:

  • Understanding customer needs and priorities to providing quality services.
  • Experience in creative problem solving and successfully executing tasks.
  • Experience in explaining, advocating and expressing facts and ideas in a variety of settings both orally and in writing.
  • End-to-end software development lifecycle

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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