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Application Support Analyst

  • Location: Wiltshire
  • Salary: £25000.00 - £35000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

Technical Support Consultant - Linux Job in Chippenham, Wiltshire | Jobs at Capita ITR Recruitment

Technical Support Consultant

Capita IT Resourcing are looking for a Technical Support Consultant to join a FTSE 250 Company based in Chippenham, providing Linux and windows support to customer users. This opportunity for the Technical Support Consultant role would be ideal for someone who has over a year or two experience with Linux and is looking to progress further with it and wanting to work with Azure.

What you need to have

  • At least 2 year's IT support experience in a technical operational role
  • 2nd line application support experience
  • Excellent troubleshooting skills
  • Excellent communication skills both written and verbal.
  • The desire to continuously learn new skills and ability to learn quickly
  • Able to work well in team and under your own initiative
  • Ability to work under pressure in fast paced environment
  • Previous experience in an external customer focused role.

About the position

This is an extremely varied role that involves upgrades, migrations, installations and technical support, ranging from Operating System and RDBMS support through to supporting our in house developed applications.

The Technical Helpdesk has many functions, it provides adhoc support to all customers, a Managed Service for a subset of these, application and DBA support for our SaaS solution, as well as IaaS support in Microsoft Azure.

Our support model is rapidly changing and to meet the needs of our customer base we are moving into cloud- based hosting in Azure. This role will involve learning new skills as we change our methods of operation.

There is a requirement to work evenings and weekends for scheduled work, which is paid at overtime rates.

Technical Skills required

  • Linux command line
  • Creation of scripts in either Bash, PowerShell, Ruby or Python
  • Microsoft product support (i.e. Windows Server, SQL Server, IIS)
  • Basic TCP/IP networking skills

Exposure to the following is a plus

  • SQL or RDBMS administration experience (i.e. Ingres, MSSQL, MySQL, Progress)
  • RDS experience
  • Basic understanding of VPNs
  • Microsoft Azure and cloud technologies

If you believe you'd be great fit for this role then please send us across your CV and we'll be in touch asap.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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