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Application support Analyst

  • Location: Bristol
  • Salary: £20000 - £30000 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

We are looking for an Application support analyst to work for a part an Employee Benefits business in Bristol.

The Application support Analyst will be in charge of taking the service desk calls from the IT infrastructure and Business applications teams and reporting to the Service desk manager. You must be hand son technical for this position and be able to reslolve IT queries.

As the Application support analyst, you will be required to do the following;

  • Deliver IT support services to customers.
  • Take diagnostics and provide solutions to queries where possible.
  • Must have experience hands on with Microsoft applications
  • Act as the escalation point for IT issues.

The Successful Application support analyst will need the following experience.

  • Ability to use MSOffice (Word, Excel and Outlook)
  • Understanding of Virus threats
  • Understand VPN Set ups
  • Good customer service skills and experience dealing with IT related queries.
  • Experience working on VMware, Windows 2008 Terminal Server, Citrix XenApp and relational databases.

This is a fantastic opportunity for an Application support analyst to work for a business with excellent training, career progression and benefits. The team has a track record of lengthy careers and most employees have been there for 10 years +.

This is an urgent role so please apply now for immediate consideration

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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