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Application Support Analyst

  • Location: South East
  • Salary: £30000 - £45000.00 per annum + Benefits
  • Job type: Permanent
  • Sector: IT & Information Security

Capita IT Resourcing is currently recruiting for an Application Support Analyst to join them on a permanent basis. The successful candidate will be supporting clients worldwide based from the UK. You will handle all kinds of support and software issues and will be responsible for timely response to all queries.

Essential skills/experience:

- Two years' experience in a similar role
- Strong customer-facing experience
- Triage work - precise analysis of logs to identify issues
- Willing to learn new products
- Strong problem solving
- Strong communication skills (written and verbal)

Desirable skills/experience:

- Software development experience
- Understanding of SQL and NOSWL databases
- Understanding of telephony and VOIP, WebRTC, HTTP, HTTPS
- Contact Centre exposure

If you are interested in the role and would like to apply, please send me your CV in response to this advert for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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