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Application Consultant

  • Location: Gloucestershire
  • Salary: Up to £45000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Application Consultant - Cirencester - Permanent - ASAP

About the role
The post-holder will primarily be responsible for the delivery of high quality consultancy, training, reporting and bespoke application and web development in the Further and Higher Education (FHE) UNIT-e Student Records and Tracking solution and associated products. Provide advice and guidance on best practice for implementing UNIT-e and work with staff at colleges and universities to ensure the UNIT-e is implemented and configured to best map to institutional processes and academic and business needs. The post-holder will have an understanding of the Further and/or Higher Education market sector.

What you will do:
· Provide timely, high quality and cost efficient consultancy and training services on UNIT-e Student Records System to customers as and where required
· Liaise with Project Managers/Consultancy Manager on the specific requirements of the customer and to provide feedback on the outcomes of the consultancy/training
· Support customers to make a smooth transition from their existing systems, applications, and processes to new tools and processes through implementation
· Analyse customer requirements and produce high quality and cost efficient report writing services to customers as and where required
· Undertake business process reviews and make recommendations to customers. Gather and document business requirements, discuss with clients, advising on the adoption of best practice
· Analyse customer requirements and produce specifications for applications and web development work with estimates on delivery.
· Configure client systems in alignment with client needs and provide training in the use and upkeep of applications and technologies.
· Deliver timely, high quality and cost efficient application and web development service to customers as and where required.
· Maintain an up to date knowledge of products and services related to the consultancy undertaken.
· Liaise with the Product and Support desk within FHE as required.
· The consultant will be required to work in accordance with the Capita FHE standards, procedures and guidelines
· To identify opportunities for potential sale of FHE services and products and notify Product/Project/Client/Regional Manager as appropriate

Your experience will include:
· Understanding of relational database structures
· Training skills
· Good communication skills

· Knowledge of Further and/or Higher Education student and staff data administration processes
· Knowledge of Further and/or Higher Education statutory returns
· Experience in using and deploying UNIT-e software
· Experience in using Microsoft Reporting Services
· Technical analysis skills
· Programming skills including C#/, Java script, Responsive web design skills
· Use of Visual Studio

· A disciplined self-starter as well as team player
· Work under own initiative
· Flexible attitude
· Customer focussed
· Good problem solving skills
· Excellent interpersonal, presentation and communication skills with credibility and gravitas to influence senior client stakeholders at client site and industry events

Application Consultant - Cirencester - Permanent - ASAP

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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