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AD & Cloud Services Manager - Birmingham - £51kpa

  • Location: West Midlands
  • Salary: Up to £51000.00 per annum
  • Job type: Permanent
  • Sector: Cloud & Infrastructure

Active Directory and Cloud services manager - Birmingham - £51kpa

Infrastructure Services has a vacancy for a Directory and Cloud Services Team Manager, responsible for a busy operational team supporting Birmingham City Council's Infrastructure estate. The role will report into the Technical Infrastructure Operations Manager.

The role will include managing a team of highly skilled and motivated people, work allocation, internal project management, and managing customer solutions. Strong management and client relationship skills are essential along with a team leading background, strong technical focus and capability to communicate at all levels. Experience of managing an Operational Delivery team, with extensive experience of managing Enterprise wide Infrastructure Operations and supporting the implementation of projects is required.

Key responsibilities:

  • Assist the Technical Infrastructure Operations Manager and the Head of Infrastructure in transitioning all Server infrastructure and Directory and Cloud services to Birmingham City Council in line with transitional deadlines.
  • To manage and develop the Directory and Cloud Services Team - (Active Directory, Office 365 Tenancy, Azure, ADFS, AD Connect)
  • Assist the Technical Infrastructure Operations Manager in the strategic and operational development of the Core ICT hardware provision.
  • Work with the Capacity Manager to ensure the capacity is available to deliver Birmingham City Council's key initiatives.
  • To support the Technical Infrastructure Operations Manager in the development and maintenance of an integrated 'end to end' ICT solution provisioning framework.
  • Ensure that the service is fully integrated with project delivery processes.
  • Maintain Operational Processes and Procedures that are consistent with ITIL and ISO2000.
  • Initiate and drive Continual Service Improvement Programs to ensure that AD and Cloud services are managed effectively and developed in line with industry best practise.
  • Develop and maintain a professional Operational Framework, ensuring that service availability is maintained in line with Key Performance Indicators.
  • Represent your Operational Team at various Client Service and Stakeholder meetings.
  • Own and manage third party relationships.
  • Good knowledge of Best practice procedures in your operational field.
  • Supporting the Technical Infrastructure Operations Manager in ensuring the Infrastructure estate meets PSN Accreditation.



Active Directory and Cloud services manager Package

· £51kpa
· 33 Days Holiday (Including Bank Holidays)
· Remote Working
· Travel Expenses
· Pension
· Childcare Vouchers
· Cycle to Work
· Medical Cash Plan, Dental Plan
· Additional Life Assurance, Spouse / Partner Assurance, Critical Illness Insurance, Group Income Protection
· Discounted Dining Card
· Vehicle Breakdown Cover
· Gym Discounts

If you are looking to join a brand-new team with exciting prospects and an actual career with progression, this could be for you! Send over your CV for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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