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3rd Line Support Engineer

  • Location: London
  • Salary: £35000 - £45000 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

3rd line Engineer is requred to join a sucesful, growing managed service provider that have been leading their field for more than 15 years, as a family run business they strive to develop everyone internally to providethe best service for their clientelle. As a 3rd line Engineer you would be an integral part of the highly respected team of Microsoft accredited professionals.

As a 3rd line Engineer , you will have experience migrating systems and services and be able to spin up servers and replace / rebuild and migrate.

What skills & experience are we looking for?

Technical Skills

  • Working knowledge of a leading firewall vendor (FortiGate ideal)
  • Working knowledge and hardware troubleshooting experience of Windows environments.
  • Good knowledge of 0365 plans and features, with some Exchange troubleshooting skills.
  • Deployment and troubleshooting knowledge of Apple operating systems
  • Good knowledge of Virtualization (HyperV or VMWare)
  • Server migration experience
  • GPO and simple scripts to deploy and report on environments.

Infrastructure Management

  • Update Security and Network information to accurately account for changes in infrastructure
  • Test and rollout updates to firewalls, routers and server systems.

What academic qualifications do you need?

A-Level, HND level of qualification so that both verbal and written communication is at a high level.

Quality experience on a support helpdesk with a variety of technologies (MSP ideal).

Certifications or demonstration that you have shown the initiate to broaden your horizon of technical knowledge.

3rd line Engineer £40,000 £45,000

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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