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2nd Line Support Engineer

  • Location: Greater Manchester
  • Salary: Up to £25000 per annum + Pension & Benefits
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

I am currently seeking a 2nd Line Support Analyst to join an organisation in the Manchester area.

Joining the 2nd line team you will provide support for a range of technologies, including; Windows technologies, VoIP, hardware and bespoke applications amongst others. As part of this position you will be required to participate in an out of hours support rota. You will be added to this rota once training is complete.

This is a fantastic opportunity where you will be able to come into the business and learn a range of high-level technologies whilst dealing with customers both over the phone & via email. You will be a single point of contact for customers, picking up problem issues, keeping them updated and following through to a resolution within SLAs. Where needed you will also be able to pass on expertise to the 1st line team.

The salary for this position is negotiable - please apply to find out more.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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