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2nd IT Support Technician

  • Location: Greater Manchester
  • Salary: £20000 - £27000.00 per annum
  • Job type: Permanent
  • Sector: Enterprise Applications, IT & Information Security

2nd Line IT Support Technician

Greater Manchester

Salary up to £27,000pa basic

An exciting and urgent requirement has arisen for an ambitious and dedicated IT support professional to join a rapidly expanding and market-leading organisation to help support their applications.

The organisation specialises in providing healthcare support and services throughout the UK and have cemented their position as market-leaders through significant acquisitions of organisations. They are embarking on a major phase of transformation as they seek to implement full uniformity of systems and processes on an enterprise-wide scale and are looking to add to their IT Support teams to help deal with application issues for both BAU and ongoing projects. This is where you come in.

Joining as a 2nd Line IT Support Technician, you will be responsible for supervising and maintaining the company's repository of software applications through best practices and the appropriate advising of technical teams. You will provide SME support to users and teams to help to resolve escalated issues in a timely manner whilst ensuring minimal impact on business operations. You will be focussed, analytical and an excellent problem-solver as you will be guiding and assisting user groups on issues related to use, maintenance, support and deployment of mission-critical information and software systems. You will be highly personable with a professional problem-solving manner.

This role will be based in the company's Greater Manchester office and comes with a salary up to £27,000pa basic.

This is an excellent opportunity for someone seeking to further enhance their career in IT Support, or for a graduate looking to secure an exciting and interesting first role in the IT industry.

Want to hear more? Apply now with a copy of your CV, or for more information please call Mark Goode on 07592 119 142.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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