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1st Line Support Engineer

  • Location: South East
  • Salary: £20000.00 - £23000.00 per annum
  • Job type: Permanent
  • Sector: Cloud & Infrastructure

Your new company
A leading business to business solutions provider is currently looking for a 1st Line Support Engineer to support their ongoing growth and provide exceptional customer service/technical support to their staff and customers and to help maintain a developing IT estate.

Your new role
You will grow your skills and learn new technologies whilst making significant impact to our user base by providing the highest standards of technical support on a broad range of technologies and systems. You'll provide a friendly face for non-technical users and act as the first point of contact, delivering outstanding customer service and solving technical problems efficiently.

What you'll need to succeed
A familiarity with key infrastructure systems including Active Directory and Windows technology is highly desirable as well as exposure or knowledge of IT/Mobile networks and MySQL Databases. Experience providing excellent customer service over the phone and working with printer hardware would be ideal. You'll enjoy interacting with customers and meeting new people daily, acting as a vital part of our organisation and embodying our core values.

What you'll get in return
You'll be offered a salary of up to £23,000 plus an exceptional benefits package. You'll receive expert training and enjoy working in an exciting, people-rich environment with like-minded colleagues and cutting edge systems and technology.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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