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1st / 2nd Line Support

  • Location: London
  • Salary: £25000.00 - £28000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

Our client is looking for a 1st / 2nd line Support Engineer to join the team.

As a managed service provider, our client is well recognised and respected within various industries.

You will be an integral member of the team which is currently growing.

Ideally you will have prior experience as a 1st / 2nd line Support Engineer

What skills & experience are we looking for?

Technical Skills

  • Working knowledge of a leading firewall vendor (FortiGate ideal)
  • Working knowledge and hardware troubleshooting experience of Windows environments.
  • Good knowledge of 0365 plans and features,
  • Exchange troubleshooting skills.
  • Active directory experience
  • Good knowledge of Virtualization (HyperV or VMWare)

What academic qualifications do you need?

A-Level, HND level of qualification so that both verbal and written communication is at a high level.

Quality experience on a support helpdesk with a variety of technologies (MSP ideal).

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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