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**Customer Service Advisor - Birmingham - £100pd**

  • Location: West Midlands
  • Salary: £100 - £101 per day
  • Job type: Permanent
  • Sector: IT & Information Security

**x2 Customer Service Advisors- Birmingham - £100pd**

Interested in supporting the Commonwealth Games in Birmingham 2022?

One of our most notable clients based in Birmingham are looking for a number of Customer Service Advisors on an initial 6-month contract to start ASAP. This project is part of a Windows 10 rollout programme to support the upcoming Commonwealth Games in Birmingham 2022.

The following experience the client requires is as follows:

- Dealing with customer communication

- Responding to customer queries and issues by email and phone - 50-80 inbound calls a day and approx. 80 emails per day

- Sending invitations requests to customer to attend a drop-in centre for support

- Building a schedule of work for the engineer team

- Liaising with internal teams

- Strong written and verbal skills

The ideal candidate will have experience working within a fast paced and challenging environment dealing with 80+ inbound calls a day.

This is a fantastic opportunity to gain a wide exposure of several different projects supporting the Commonwealth Games and enhance your skills.

If interested, apply now to be immediately considered for this position

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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