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Managed accounts

We believe that strong relationships are vital to successful client engagement, which is why our managed account approach offers organisations a single point of contact when they deal with Capita IT Resourcing. This way, we can develop an in-depth understanding of our clients, allowing us to address specific requirements while being aware of the culture of each organisation.

We don’t think a “one size fits all” approach results in the best outcomes; our managed accounts team prides itself on its tailor-made, consultative approach to each individual company it deals with. We ensure our consultants meet their clients (rather than working solely via email or telephone) face-to-face in order to gain a true understanding of the business and the specific requirements.

But more importantly, because our consultants are niche specialists, they can provide market knowledge and guidance and help ensure that projects are delivered as required.

Our team and approach

Our managed accounts team consists of seven specialist recruitment consultants, with combined industry experience of more than 45 years. Our niche approach allows our consultants to focus on specific technology skillsets – including business analysis, project and programme management and IT support – right through to board level. They are able to spot emerging trends and be fully aware of up-to-date skills requirements. The team manages the recruitment needs of key accounts covering a range of industries including healthcare, finance and government.

The team itself is a centralised function within Capita IT Resourcing and is focused on delivering high-volume, lower-margin IT recruitment needs, primarily to our key accounts in UK and European markets.

To us, candidates are just as important as clients. We ensure we have access to a pool of outstanding talent and make sure we take care of every candidate so we can engage and retain skilled staff.

Our consultants’ niche expertise enables them to be trusted advisers, both for the client looking to recruit or the candidate making the next career move.

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Meet the team

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