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Technical Support Manager

  • Location: Cambridgeshire
  • Salary: £35000 - £45000 per annum + Pension & Benefits
  • Job type: Permanent
  • Sector: IT & Information Security

I am currently seeking a Technical Support Manager to join an award winning, rapidly expanding data mining company based in the Cambridge area.

Joining the company as an experienced Technical Support Manager, you will be expected to have a varied skill set; this will include technical IT skills and excellent customer facing skills. You will be expected to lead the customer support operations which cover Europe and the US.

You will take ownership of the technical resources in the business, along with providing resolutions to customer issues and helping customers to get the most out of the software that the company has provided them.

Key skills required:

  • Previous managerial experience in a technical role
  • Genuine passion to assist users in solving problems
  • Good knowledge of Windows Server and Desktop
  • Good knowledge of Linux/Unix
  • Knowledge of Virtualisation technology - i.e. VMWare, Hyper-V, VSphere, etc.
  • Well versed in scripting languages, ideally Python, but others accepted
  • Excellent communication skills

This is a fantastic opportunity to join an organisation whom are the leaders in their field. They are currently expanding and are looking to grow the organisation rapidly within the next few months. The position is paying a salary of between £35,000 - £45,000, dependant on experience.

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Transfer of information overseas

Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation.

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