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Harpreet Tikoo

Delivery Manager

About me

I’m a Delivery Manager here at Capita IT Resourcing. I like to, “Work hard, play hard”, and pride myself on being reliable, trustworthy and approachable. I graduated with a degree in marketing and events management and since I’ve been at Capita IT Resourcing I’ve worked hard to build myself as an individual, and grow my career. Now I support our entire sales floor of 20+ consultants, as well as being part of the senior management team. I’m also the key liaison between Capita IT Resourcing and other Capita divisions, including, but not limited to, the onboarding, customer support and payroll teams.

Externally, I support our entire contractor base and our multitude of clients, including being a key contact for our division’s biggest account. My specialisms include back office support, process design and implementation, management of key accounts, contractor management, project management, database management, outsourcing, invoicing, stakeholder management and being a superuser for all of the systems we use within Capita IT Resourcing. My hard work seems to be paying off, as I was awarded Outstanding Contribution in our half year sales kick off 2014 and was also awarded Hardest Worker and Best Support Team Member of the Year 2014.

I love the variety of my job: every day is different and I relish the opportunities I get to help others. Out of the office, I enjoy spending quality time with my little one.

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